Registered, monitored and non-custodial
PortoPago operates within a defined regulatory perimeter. This page states exactly what we are authorized to do, what we deliberately do not do, and the controls applied to every transaction.
We never hold your money
PortoPago operates as an instant, non-custodial exchange platform and does not hold or store customer fiat or virtual currency balances. There is no PortoPago balance and no PortoPago wallet. Each transaction converts and settles in one movement: fiat proceeds are paid directly to your designated bank account, and digital assets are delivered directly to your own external wallet.
Who we are and how we are registered
Our permitted activity is Virtual Currency Dealing. We do not claim, and do not hold, permissions beyond it.
Legal entity
UP International Ltd, registered in England and Wales
Company No. 16350576
FINTRAC registration
Foreign Money Services Business (FMSB)
Registration number C10001463 — authorized strictly for Virtual Currency Dealing
What we do
- Fiat to crypto exchange (buy digital assets)
- Crypto to fiat exchange (sell digital assets)
- Instant, transparent rate quotes prior to confirmation
- Direct settlement to your own bank account or external wallet
What we do not do
- International payments or remittance
- Fiat to fiat currency exchange
- Custodial wallets or stored customer balances
- Lending, credit or interest-bearing products
Applied to every transaction
Compliance runs before a transaction is accepted, not after it settles.
Identity verification
Every customer completes KYC before any transaction is accepted. Businesses undergo enhanced due diligence, including verification of beneficial ownership.
Sanctions & PEP screening
Counterparties are screened against sanctions and politically exposed person lists. A confirmed match blocks the transaction and opens a case for review.
AML transaction monitoring
A rules engine scores every transaction on amount, velocity, structuring patterns, counterparty jurisdiction and customer risk. Scores above threshold route to a compliance officer.
Travel Rule (FATF R.16)
Virtual asset transfers above the applicable jurisdictional threshold require originator and beneficiary information to be exchanged with the counterparty institution before the transfer proceeds.
Audit trail
Every status change is recorded immutably with its reason and actor, so the full history of a transaction can be reconstructed for a regulator or auditor.
Record keeping
Customer records, verification evidence and transaction history are retained in line with applicable regulatory retention periods.
Approved trade corridors
We execute direct exchange transactions across approved corridors. Availability within each corridor depends on local regulation and on the outcome of customer due diligence.
Policies and disclosures
Our AML policy, terms, privacy notice and risk disclosure are published in full.
Questions from a partner, bank or regulator? Contact our compliance team.